Privacy Policy
We use standard analytics and marketing tools, we don’t sell your information, and you’re always free to opt out.
What This Covers
This policy explains what information Nail Talk & Spa collects through nailtalkspa.com, why, and who we share it with. It doesn't cover information you give us in person at the salon, which is handled separately.
Information We Collect Automatically
Like most websites, we use analytics tools to understand how visitors use our site — which pages get visited, how people navigate, and general location and device information. This helps us keep the site useful and fix what isn't working.
We use Google Analytics and Google Tag Manager for traffic and engagement data, and Microsoft Clarity for session recordings and heatmaps that show us how visitors interact with pages. Clarity masks sensitive input fields by default and doesn't record anything you type into a form field.
Information You Provide
If you enter your email or phone number for our 10% off offer or any other signup form, that information goes to Klaviyo, our email/SMS marketing platform, so we can send you the discount code and, if you don't unsubscribe, future offers and updates.
If you book an appointment, your booking details are handled by Zenoti, our booking platform — not stored on this website.
Cookies & Similar Technologies
Cookies are small files a website stores in your browser. We use them (and similar technologies) for analytics, remembering your preferences, and marketing — for example, recognizing that you've already seen our offer popup so we don't show it again right away.
You can block or delete cookies through your browser's settings at any time. Doing so may affect how some parts of the site work.
Third-Party Services We Use
Google Analytics & Google Tag Manager (site traffic and engagement) — Microsoft Clarity (session recordings and heatmaps) — Klaviyo (email and SMS marketing) — Zenoti (appointment booking). Each of these companies has its own privacy policy governing how they handle data on our behalf.
Your Choices
You can unsubscribe from marketing emails or texts at any time using the link or reply instructions included in every message. To ask about, correct, or remove personal information we hold about you, contact us using the information below.
Data Security
We rely on reputable, established platforms (Google, Microsoft, Klaviyo, Zenoti) to process data on our behalf, each with their own security practices. We don't sell your personal information to third parties.
Children's Privacy
This site isn't directed at children, and we don't knowingly collect personal information from children under 13.
Changes to This Policy
If how we collect or use information changes meaningfully, we'll update this page. Check back occasionally if you'd like to stay current.